FAQ

What forms of payment do you accept?

We accept payment via credit card (Paypal) and by bank deposit

 

Do you offer laybys?

Yes we do, by special request. Please email us at sales@toughdogstuff.co.nz to discuss

 

How much is shipping?

$7 for the North Island and $10 for the South Island regardless of weight, size, distance and whether or not you're in a rural delivery area.

 

Do you do vouchers or gift certificates?

Absolutely! Please email us at sales@toughdogstuff.co.nz to discuss

 

How do I measure my dog correctly for a collar?

The easiest way is to take your dogs current collar and measure from the top of the buckle to the hole the dog currently wears the collar on.

 

Do you ship internationally?

We certainly can, however the cost of shipping from New Zealand to anywhere else in the world tends to be expensive, so please email us at sales@toughdogstuff.co.nz and we will most probably be able to point you in the direction of a stockist much closer to you.

 

I am interested in stocking some of your products in my store, can you supply them to us?

We are the New Zealand distributor for most of our products, for all retail enquiries, please email us at sales@toughdogstuff.co.nz to discuss