Tough Dog Stuff is now officially closed. Thank you all for all your support over the years!

We are still processing orders via our website, however orders will only be sent out on Tuesdys, Wednesdays and Fridays. Emails will be checked and responded to on these days only also.

Due to low stock we are no able to process returns or exchanges, so please choose your items carefully!

Please email us at for any enquiries, questions etc that we may be able to help you with! Thank you all for all your amazing support and love over the years, it's been a privilege to have known you all


What forms of payment do you accept?

We accept payment via credit card (Paypal), Laybuy and by bank deposit


How much is shipping?

Shipping is free New Zealand wide for all orders over $50, regardless of weight, size, distance and whether or not you're in a rural delivery area. Shipping fees will occur for product exchanges


Do you do vouchers or gift certificates?

Absolutely! Please email us at to discuss


How do I measure my dog correctly for a collar?

The easiest way is to take your dogs current collar and measure from the top of the buckle to the hole the dog currently wears the collar on.


Do you ship internationally?

We certainly can, however the cost of shipping from New Zealand to anywhere else in the world tends to be expensive, so please email us at and we will most probably be able to point you in the direction of a stockist much closer to you.


I am interested in stocking some of your products in my store, can you supply them to us?

We are the New Zealand distributor for most of our products, for all retail enquiries, please email us at to discuss