TOUGH DOG STUFF STORE WILL BE CLOSED FROM WEDNESDAY 8TH AUGUST - TUESDAY 21ST AUGUST.

ONLINE ORDERS WILL BE PROCESSED AS USUAL DURING THIS TIME. PLEASE CONTACT US IF YOU WOULD LIKE TO ARRANGE AN APPOINTMENT FOR US TO OPEN DURING THIS TIME.

FAQ

Opening Hours

Monday
Closed
Tuesday
Closed
Wednesday
12:00 PM - 6:00 PM
Thursday
Closed
Friday
10:00 AM - 4:00 PM
Saturday
Closed
Sunday
Closed
Also available to open by appointment, please contact us to arrange a suitable time

What forms of payment do you accept?

We accept payment via credit card (Paypal), Laybuy and by bank deposit

 

How much is shipping?

Shipping is free New Zealand wide regardless of weight, size, distance and whether or not you're in a rural delivery area. Shipping fees will occur for product exchanges

 

Do you do vouchers or gift certificates?

Absolutely! Please email us at sales@toughdogstuff.co.nz to discuss

 

How do I measure my dog correctly for a collar?

The easiest way is to take your dogs current collar and measure from the top of the buckle to the hole the dog currently wears the collar on.

 

Do you ship internationally?

We certainly can, however the cost of shipping from New Zealand to anywhere else in the world tends to be expensive, so please email us at sales@toughdogstuff.co.nz and we will most probably be able to point you in the direction of a stockist much closer to you.

 

I am interested in stocking some of your products in my store, can you supply them to us?

We are the New Zealand distributor for most of our products, for all retail enquiries, please email us at sales@toughdogstuff.co.nz to discuss

Opening Hours

Monday
Closed
Tuesday
Closed
Wednesday
12:00 PM - 6:00 PM
Thursday
Closed
Friday
10:00 AM - 4:00 PM
Saturday
Closed
Sunday
Closed
Also available to open by appointment, please contact us to arrange a suitable time